Refund policy

For our online customers we do our best with supplying you with as much information as possible in regards to the fit, style and length of our designs. As it is not possible for you to try our garments on before hiring, we are more than happy to issue you with a credit note, minus the cost of freight paid, if the following conditions are adhered to;

• Communication is received by the Hire Society customer service team via email (thehiresociety@gmail.com) within 2 hours of receiving the dress.

• The garment must be unworn, undamaged and unwashed.

• The garment is returned in its original condition with all tags intact and attached to the garment. It must be posted back on the SAME DAY it is received, or no refund will be provided.

• The matter is approved by the Hire Society customer service team - it is at our full discretion to approve or decline credit note requests, for whatever reason deemed fit and fair.